4. november 2024

Privacy policy

At e-fuldmagt, we are committed to safeguarding your personal data and ensuring it is handled responsibly and in accordance with applicable law. This Privacy Policy explains how we collect, store, and use your information when you use our platform, which consists of both the mobile and web applications (collectively referred to as the "Platform").

1. Data controller

1.1 The data controller responsible for your information is e-fuldmagt, which handles personal data in compliance with the General Data Protection Regulation (GDPR) and Danish data protection law.

1.2 Contact information:
-Company: e-fuldmagt ApS
-Company Registration Number (VAT): 44696606
-Address: Alléparken 14, 5290 Marslev
-Email: support@e-fuldmagt.dk

2. Collection of personal data

2.1 Personal Information: When you use our platform, we may collect information such as your name, email address, phone number, postal address, payment information, and potentially your CPR number, if required for the services we provide.

2.2 Automatically Collected Data: We may automatically collect information about your device, including IP address, browser type, device type, and your interactions on the platform, such as which pages you visit.

2.3 Cookies: The Platform uses cookies to enhance your user experience and optimize functionality. For more information about our use of cookies, please see Section 8.

3. Use of personal data

3.1 We process your data to:
- Create and manage your user profile
- Process your orders and complete payments
- Communicate with you if you have questions or support requests
- Provide a tailored user experience and display relevant updates

3.2 With your consent, we may also use information for marketing purposes and to improve our platform through analysis of user behavior.

3.3 Consent is obtained upon profile creation or through specific opt-ins for marketing emails in the notification settings.

4. Sharing of information

4.1 Third Parties: We only share your information with third parties when it is necessary to deliver our services. For instance, payment information may be shared with our payment provider to process transactions.

4.2 Data Processors: We only use data processors that comply with relevant security requirements and only act according to our instructions. Your information is not shared with third parties for commercial exploitation.

4.3 Transfer Outside the EU: We only share data outside the EU if the recipient ensures adequate protection of your information in accordance with the EU's standard contractual clauses.

5. Retention and deletion of personal data

5.1 We retain your personal data as long as necessary to fulfill the purpose for which it was collected, and in compliance with applicable law, including the bookkeeping law's requirement to store accounting records for 5 years.

5.2 When you delete your user profile, personal data associated with the profile will be deleted unless we are legally obligated to retain it for a longer period.

6. Security

6.1 We protect your data by implementing appropriate technical and organizational measures to prevent unauthorized access, misuse, alteration, or deletion.

6.2 Sensitive information and payment data are always transmitted via secure, encrypted connections (SSL) and are only stored as long as necessary to provide our services or fulfill legal obligations.

7. Your rights

7.1 Access: You have the right to request information about the personal data we hold about you.

7.2 Rectification and deletion: You have the right to request correction of inaccurate information or deletion of your data if it is no longer necessary. Through your profile, you can always correct or permanently delete your information to exercise your right to be forgotten.

7.3 Data portability: You have the right to receive the information you have provided to us in a structured, commonly used, and machine-readable format.

7.4 Objection and Restriction: You may object to our processing of your data at any time and request a restriction on processing.

7.5 Withdrawal of Consent: You can withdraw your consent at any time by contacting us at support@e-fuldmagt.dk.

7.6 Complaint to the Danish Data Protection Agency: If you are dissatisfied with our handling of your information, you may file a complaint with the Danish Data Protection Agency at (http://www.datatilsynet.dk).

To exercise your rights, please contact us at support@e-fuldmagt.dk.

8. Cookies

8.1 We use cookies to provide you with an optimal user experience and for statistical purposes. Cookies help us analyze the use of the platform and improve our services

8.2 If you wish to avoid cookies, you can change your browser settings to refuse cookies. However, this may affect your experience of the Platform.

9. Changes to the Privacy Policy

9.1 e-fuldmagt reserves the right to update this Privacy Policy as needed. Any changes will be published on the platform, and we encourage you to review the policy regularly.

9.2 In the event of significant changes to the Privacy Policy, users will receive a direct notification via email.

9.3 This policy was last updated on November 4, 2024.